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If the ferries operate we expect guests to arrive as expected whether they planned to arrive by ferry or plane. If all ferries have been cancelled on a given day then a credit towards a future stay or refund will be issued for that nights lodging. Once ferry service resumes guests are expected to arrive for the balance of their reservation. Travel delays, missed connections from airports, medical or any other travel issues will not merit credits or refunds. These potential unforeseen problems are best addressed with travel insurance, which we recommend.

If you experience any problems in making or checking on your reservation,
please feel free to contact us by phone or e-mail.

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